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Contents

Official guidance
Self Assessment Manual

SAM72000 · Manage work: access to records

  • SAM72001 · Introduction
  • SAM72010 · Case view hierarchy
  • SAM72020 · Individual access
  • SAM72030 · Responsible offices and agents
  • SAM72040 · Responsible offices and taxpayers
  • SAM72050 · Transfer of responsibility for taxpayers
  • SAM72060 · User roles
  • SAM72062 · Agent maintainer
  • SAM72064 · Appeals handler - processing and technical office
  • SAM72066 · Appeals handler - recovery office
  • SAM72068 · BACS rejection processor - FAO
  • SAM72070 · Call centre adviser
  • SAM72072 · Charge remitter - recovery office
  • SAM72074 · Clerical accounts office caseworker
  • SAM72076 · Clerical caseworker - recovery office
  • SAM72078 · Clerical caseworker - technical office
  • SAM72080 · Clerical processing manager
  • SAM72082 · Clerical processing officer
  • SAM72084 · Clerical reallocation officer - processing, recovery and technical offices
  • SAM72086 · Compliance manager
  • SAM72088 · Compliance signals maintainer - CRI
  • SAM72090 · Enquiry officer - processing office
  • SAM72092 · Enquiry officer - technical office
  • SAM72094 · Office manager
  • SAM72096 · Payment processor - processing office
  • SAM72098 · Payment processor - recovery and technical office
  • SAM72100 · Repayment authoriser
  • SAM72102 · Review interest officer - processing and recovery office
  • SAM72104 · Review interest officer - technical office
  • SAM72106 · RTC agent - receivables telephone centre
  • SAM72108 · SA quality case selection officer
  • SAM72110 · SA view only
  • SAM72112 · Time to pay officer - processing and recovery office
  • SAM72114 · Worklist manager - recovery office
  • SAM72116 · Worklist manager - technical office
  • SAM72118 · Worklist viewer
  1. Manage work: access to records: contents
  2. Manage work: access to records: repayment authoriser

SAM72100 | Manage work: access to records: repayment authoriser

From HM Revenue & Customs · Self Assessment Manual

The Repayment Authoriser in an office with processing responsibility is responsible for pre and post repayment checks, including dealing with work items appearing on the following work lists

  • ‘Repayments to be Authorised or Cancelled’

  • ‘Post Repayment Check’

The following list shows the functions linked to this role.

For details of how to access any of these functions, select ‘Index Of Functions’ on the left of the screen.

On accessing the function, system help is available to you at function, screen, field, and error message levels.

For ease of reference, the functions are grouped under the following sub-headings

Appeals
Compliance
Office
Operator
Returns
Statements
Taxpayer
Work

Appeals

Maintain Appeal

Compliance

View Compliance History

View Compliance Summary

Office

Maintain Responsible Office

Operator

Compose New Secondary Password

Returns

Maintain Return Summary

View Return

Statements

Authorise Selected Repayments

Cancel Draft Repayment

Cancel Selected Repayments

Confirm Cancelled Repayment

Confirm Manual Repayment

View Payment Details

View Repayment

View Statement

Taxpayer

Case Summary

Maintain SA Notes

View Taxpayer Designatory Details

Work

Immediate Action Work Lists

Office Work List Summary

Operator Work List Summary

Taxpayer Work List

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