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Contents

Official guidance
Alternative Dispute Resolution Guidance
  • ADRG01000 · Introduction
  • ADRG01100 · How does the process work in practice
  • ADRG01200 · The use of external mediators
  • ADRG01300 · Ground rules for Alternative Dispute Resolution
  • ADRG01400 · Alternative Dispute Resolution (ADR) is “a flexible process”
  • ADRG01500 · The mediator is impartial and neutral
  • ADRG01600 · The parties in the dispute have ultimate control
  • ADRG01700 · Opportunities for private discussions between the customer, their representatives and the HMRC mediator
  • ADRG01800 · Discussions are held “without prejudice”
  • ADRG01900 · Tax facts are not treated as confidential to the mediation
  • ADRG02000 · Record of documents exchanged during ADR
  • ADRG02100 · Note taking during mediation
  • ADRG02200 · What happens during a typical day of mediation
  • ADRG02300 · Exchange of opening statements before the day of mediation
  • ADRG02400 · Structure of a typical day of mediation
  • ADRG02500 · Concluding ADR: formal “Record of the outcome of the ADR meeting”
  • ADRG02600 · Negotiation and the HMRC Litigation and Settlement Strategy
  • ADRG02700 · What types of cases are suitable for Alternative Dispute Resolution
  • ADRG02800 · Alternative Dispute Resolution (ADR) is not suitable for every dispute
  • ADRG02900 · Types of disputes not suitable for ADR
  • ADRG03000 · Disagreements about whether a case is suitable for ADR
  • ADRG03100 · HMRC Governance during ADR
  • ADRG03200 · Conclusion
  • ADRG03300 · SUGGESTED TEMPLATE OF THE RECORD OF OUTCOME OF ADR MEETING
  1. Alternative Dispute Resolution Guidance
  2. Negotiation and the HMRC Litigation and Settlement Strategy

ADRG02600 | Negotiation and the HMRC Litigation and Settlement Strategy

From HM Revenue & Customs · Alternative Dispute Resolution Guidance

The mediator will help both sides identify any areas of disputed fact, while helping to identify areas where compromise may be appropriate. In doing this the mediator may well challenge both parties on the strength of their positions and ask them to consider how their case would fare in a Tribunal.

Negotiation does not mean compromising on an issue just to reach an agreement. The sides are encouraged to read the “HMRC Litigation and Settlement Strategy” before the mediation meeting: this will help them understand the clear ground rules that HMRC follows when trying to reach a negotiated settlement with a customer.

For example, that guidance says that:

  • HMRC will not settle an issue just to avoid costs where HMRC believes tax is properly due and payable. Tax disputes must, in all cases, be resolved in accordance with the law.

  • Where there is more than one dispute between a customer and HMRC, each dispute must be considered and resolved on its own merits, not as part of any overall ‘package deal’

  • In most cases, resolution by agreement is likely to offer the most effective and efficient outcome. However, HMRC will not compromise on its view of the law to secure agreement, and in that context, there will be cases where litigation offers the most effective and efficient means of resolution.

  • Where there is a range of possible figures for tax due, HMRC will not settle by an agreement for an amount which is less than it would reasonably expect to obtain from litigation.

The Litigation and Settlement Strategy can be found here.

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