CHG820 | Dealing with complaints: Complaints about misconduct (including serious misconduct and criminality)

The gov.uk Complain about HMRC page tells customers that if they want to complain about serious misconduct by HMRC staff, they should write to the manager of the relevant area. It also provides a link to Complain about serious misconduct by HM Revenue and Customs staff which explains more about that separate complaints process.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)