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Contents

Official guidance
Employment Status Manual

ESM0500 · Guide to determining status - overview

  • ESM0501 · Guide to determining status: importance of fact finding
  • ESM0502 · Guide to determining status: fact finding techniques
  • ESM0503 · Guide to determining status: engager’s business
  • ESM0504 · Guide to employment status: nature of the job
  • ESM0505 · Guide to employment status: engagement of the worker
  • ESM0506 · Guide to employment status: contracts
  • ESM0507 · Guide to determining status: importance of a written contract
  • ESM0508 · Guide to determining status: oral contracts
  • ESM0509 · Guide to determining status: contracts - are the terms genuine?
  • ESM0510 · Guide to determining status: contracts - getting at the true terms
  • ESM0511 · Guide to determining status: Contracts - what are the differences?
  • ESM0512 · Guide to determining status: Contracts - establishing the reasons for differences
  • ESM0513 · Guide to determining status: how do you know if there is a contract of service?
  • ESM0514 · Guide to determining status: ’in business on own account test’
  • ESM0515 · Guide to determining status: relevant factors
  • ESM0516 · Guide to determining status: control - overview
  • ESM0517 · Guide to determining status: relative importance of control
  • ESM0518 · Guide to determining status: right of control
  • ESM0519 · Guide to determining status: control - what, where, when and how
  • ESM0520 · Guide to determining status: control over what the worker does
  • ESM0521 · Guide to determining status: control over what is done - examples
  • ESM0522 · Guide to determining status: control over where work is done
  • ESM0523 · Guide to determining status: control over where work is done - examples
  • ESM0524 · Guide to determining status: control over when the work is done
  • ESM0525 · Guide to determining status: control over when the work is done - examples
  • ESM0526 · Guide to determining status: control over how the work is done
  • ESM0527 · Guide to determining status: control over how work is done - examples
  • ESM0528 · Guide to determining status: control over experts
  • ESM0529 · Guide to determining status: control exercisable by various means
  • ESM0530 · Guide to determining status: Personal Service
  • ESM0531 · Guide to determining status: the requirement for personal service
  • ESM0532 · Guide to determining status: an obligation to provide a substitute
  • ESM0533 · Guide to determining status: right of substitution
  • ESM0534 · Guide to determining status: the obligation/right to send a substitute must be genuine
  • ESM0535 · Guide to determining status: is the right of substitution genuine
  • ESM0536 · Guide to determining status: the weight to be given to a genuine right of substitution
  • ESM0537 · Guide to determining status: disproving a right of substitution
  • ESM0538 · Guide to determining status: ignoring a claimed right to substitution
  • ESM0539 · Guide to determining status: engaging helpers
  • ESM0540 · Guide to determining status: provision of equipment
  • ESM0541 · Guide to determining status: financial risk
  • ESM0542 · Guide to determining status: basis of payment
  • ESM0543 · Guide to determining status: mutuality of obligation
  • ESM0544 · Guide to determining status: holiday pay, maternity pay, sick pay and pension rights
  • ESM0545 · Guide to determining status: part and parcel of the organisation
  • ESM0546 · Guide to determining status: right to terminate a contract
  • ESM0547 · Guide to determining status: opportunity to profit from sound management
  • ESM0548 · Guide to determining status: length of engagement
  • ESM0549 · Guide to determining status: personal factors (general)
  • ESM0550 · Guide to determining status: personal factors (Lorimer case)
  • ESM0551 · Guide to determining status: personal factors (effect of Lorimer on short term engagements)
  • ESM0552 · Guide to determining status: personal factors (effect of Lorimer on relatively long-term part-time engagements)
  • ESM0553 · Guide to determining status: regularly working for one engager
  • ESM0554 · Guide to determining status: intention of parties
  • ESM0555 · Guide to determining status: exclusive services
  • ESM0556 · Guide to determining status: picture painting
  • ESM0557 · Guide to determining status: what to do in disputed cases
  • ESM0558 · Guide to determining status: fact finding/evidence gathering
  • ESM0560 · Evaluative Exercise required at the third stage of Ready Mixed Concrete
  1. Guide to determining status - overview: contents
  2. Guide to determining status: the requirement for personal service

ESM0531 | Guide to determining status: the requirement for personal service

From HM Revenue & Customs · Employment Status Manual

An employment exists where there is a contract of service. Past case law shows that, for there to be a contract of service, the worker must be required to carry out, at least some of, the work personally. For example, in a 1967 High Court decision - Ready Mixed Concrete (South East) Ltd v Minister of Pensions and National Insurance (see ESM7030), MacKenna J said

’The servant must be obliged to provide his own work and skill. Freedom to do a job either by one’s own hands or by another’s is inconsistent with a contract of service, though a limited or occasional power of delegation may not be.’

The first sentence of the above passage (that is, without the qualification in the second sentence) has been quoted with approval in later decisions in the Court of Appeal.

If an individual undertakes to perform a task and is free to hire someone else to do it for him or her, or to get someone else to provide substantial help, it is most unlikely that that individual will be an employee. As Lord Fraser said in the Privy Council Appeal of Australian Mutual Provident Society v Chaplin and Another (1978) 18 Australian Law Reports 385

’…..power of unlimited delegation is almost conclusive against the contract being a contract of service.’

In the 2004 case of Usetech Ltd v Young [2004] EWHC 2248 (Ch) (see ESM7270), Park J. reviewed most of the recent case law on the subject of personal service and substitution and summarised the position as follows:

‘As it seems to me the present state of the law is that whether a relationship is an employment or not requires an evaluation of all the circumstances. In the words of Hart J in Synaptek Ltd v Young, the context is one ‘where the answer to be given depends on the relative weight to be given to a number of potentially conflicting indicia’. The presence of a substitution clause is an indicium which points to self-employment, and if the clause is as far-reaching as the one in Tanton it may be determinative by itself.’

The range of possible substitution provisions is extensive and later sections cover the subject in more detail.

However, there are two provisos

  • the obligation or right to provide a substitute must be genuine

  • the worker must engage and pay the substitute. Where a worker merely recommends another worker whom the engager takes on this is not what is meant by the original worker providing a substitute. It is no different from, say, an employed barman being unable to cover a shift suggesting someone else who may be able to cover.

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