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Contents

Official guidance
National Minimum Wage Manual

NMWM12000 · Records, evidence, powers and offences

  • NMWM12010 · Introduction
  • NMWM12020 · Records
  • NMWM12030 · Records: records to be made available to workers
  • NMWM12040 · Records: length of time to retain records
  • NMWM12050 · Evidence: what is evidence?
  • NMWM12060 · Evidence: gathering information from employers
  • NMWM12070 · Evidence: clarifying information regarding the employer
  • NMWM12080 · Evidence: clarifying information provided by an employer
  • NMWM12090 · Evidence: gathering information from workers
  • NMWM12100 · Evidence: clarifying information provided by workers
  • NMWM12110 · Evidence: gathering information from third parties
  • NMWM12120 · Evidence: gathering information from visits with other enforcement agencies
  • NMWM12130 · Evidence: consideration and clarification of contracts
  • NMWM12140 · Evidence: gathering sufficient evidence
  • NMWM12150 · Evidence: reaching an impartial view
  • NMWM12160 · Evidence: checking and challenging
  • NMWM12170 · Evidence: applying best judgment
  • NMWM12180 · Evidence: documenting the view of the NMW Officer
  • NMWM12190 · Evidence: reverse burden of proof
  • NMWM12200 · Evidence: offers of payment of arrears
  • NMWM12210 · Powers: NMW Officers
  • NMWM12220 · Powers: obtaining documents or information
  • NMWM12230 · Powers: power to enter premises to obtain documents
  • NMWM12240 · Powers: examples of how powers are used
  • NMWM12250 · Offences: criminal offences for National Minimum Wage
  • NMWM12260 · Offences: policy for criminal investigations
  • NMWM12270 · Offences: investigation of offences
  • NMWM12280 · Offences: investigative powers of HM Revenue & Customs
  • NMWM12290 · Offences: offences committed by relevant persons and bodies corporate
  • NMWM12300 · Offences: examples of how criminal cases can be considered
  1. Records, evidence, powers and offences: contents
  2. Records, evidence, powers and offences: evidence: consideration and clarification of contracts

NMWM12130 | Records, evidence, powers and offences: evidence: consideration and clarification of contracts

From HM Revenue & Customs · National Minimum Wage Manual

Relevant legislation

The legislation that applies to this page is as follows:

  • National Minimum Wage Act 1998, section 9

  • Employment Rights Act 2025, sections 96 to 101

General

During the course of an investigation it is necessary for a NMW Officer to consider the nature of the arrangements entered into by the employer and worker(s). Such arrangements may form part of the contractual arrangements between the parties and an understanding of those arrangements may assist in forming a view on, for example:

  • Whether a person is a worker (NMWM04000)

  • Type of work (NMWM07000)

  • The planned/actual working hours (NMWM08000)

  • Pay and deductions (NMWM09000, NMWM10000 and NMWM11000).

Contracts (NMWM04030) can be written, verbal or implied and may not always accurately reflect the actual working arrangements in place. It is therefore important that the NMW Officer checks the arrangements and understanding between all the parties of the contract.

In cases where non-compliance is identified and enforcement action may be required it is appropriate to retain copies of any contracts and documentation obtained during the investigation. Where employers are unable to provide copies of required records the NMW Officer has the power to remove the records from the employer in order to copy them. Records should be returned as soon as possible. (NMWM12210).

Where any of the documentation obtained is inconsistent with other documents or reported arrangements the NMW Officer should obtain explanations regarding the discrepancy from all the parties to the arrangement before considering and forming an opinion on the evidence.

Written contracts and associated documents are a good starting point for understanding the arrangements between parties however it is entirely possible that the contract may have been varied by what actually has taken place. For example, an employer may provide a contract for a worker to work in a shop for 20 hours per week but they actually work 40 hours a week. For National Minimum Wage purposes the additional hours will be considered to be time worked under the contract.

Where there are no written contracts or documents the NMW Officer will need the details of the arrangements by speaking to both the employer and worker(s) to;

  1. establish each party’s own understanding of the contractual arrangements in place, and

  2. determine whether the understanding of the arrangements are consistent and reflect what actually happens in practice.

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