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Contents

Official guidance
Repayment Claims Manual

RM5004P · Day to day work: Payable Orders

  • RM5004 · Introduction
  • RM5008 · When replacement payable order required
  • RM5012 · Payable order duplicated, lost, stolen, destroyed or not received
  • RM5016 · Payable orders: Claimant unable to cash payable order
  • RM5020 · Payable orders: Payable order returned
  • RM5024 · Payable orders: Claimant dies before cashing a payable order
  • RM5028 · Payable orders: Claimant withdraws authority to repay nominee
  • RM5030 · Replacement payable order at request of Processing Centre Management
  • RM5032 · Replacement payable order in the same amount as the original
  • RM5036 · Payable orders: Replacement of manual payable order: same amount
  • RM5040 · Payable orders: Replacement of computer issued payable order: same amount
  • RM5044 · Payable orders: Issuing replacement order: different amount to original
  • RM5048 · Payable orders: Replacement of manual payable order: different amount
  • RM5052 · Replacement of computer issued payable order: different amount
  • RM5056 · Payable orders: Issuing a further payable order
  • RM5060 · Replacement of payable order returned by Collector etc
  • RM5064 · Payable orders: Recalculate supplement
  • RM5068 · Payable orders: R90A(Z) returned by the Accounts Office
  • RM5072 · Payable orders: Accounts Office notifies reallocation details
  • RM5076 · Payable orders: claimant enquires about reallocation of set-off
  • RM5080 · Payable orders: Manual payable order duplicates are missing
  • RM5084 · Payable orders: An R37(T) is returned undelivered
  1. Day to day work: Payable Orders: contents
  2. Payable orders: Claimant withdraws authority to repay nominee

RM5028 | Payable orders: Claimant withdraws authority to repay nominee

From HM Revenue & Customs · Repayment Claims Manual

Sometimes a claimant will withdraw the authority given you to repay a nominee after the payable order has been issued. This withdrawal is referred to as the notice of revocation.

Telephone FAO(Payments) on the day you get the notice from the claimant to find out whether payment has been cleared.

When the RO passes you the papers with the FAO 2601

  • write STOPPED in red on the hardcopy

and

  • if the payable order was issued manually

write STOPPED in red in the payable order box on the R23use the stamp provided to make a new box on the R23write the serial number of the stopped payable order in this boxin all cases, pass the papers to the RO.

Issue a replacement payable order to the claimant (RM5032).

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