SolvedTCM1000010 | How to check if an Annual Declaration has already been marked as not served
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
select ‘Renewal’ on the toolbar
select ‘Manage Finalisation’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customer’s NINO
select the ‘Period’ checkbox and enter the relevant year as 06/04/YYYY - 05/04/YYYY
If you are taken to the ‘Select Household’ screen
select the relevant household
select ‘OK’. You will be taken to the ‘Manage Finalisation’ screen
go to Step 2.
If you are taken straight to the ‘Manage Finalisation’ screen, go to Step 2.
Step 2
On the ‘Manage Finalisation’ screen
select ‘Continue’. You will be taken to the ‘Finalisation details’ screen
select ‘Continue’. You will be taken to the ‘Notice details’ screen
in the ‘S17 Notice’ field, if the Annual Declaration has been ‘marked as not served’ there will be ticks in the ‘not served’ checkboxes
Note: in a joint claim both checkboxes will have been selected