SolvedTCM1000280 | How to correct the JSA (IB) or ESA (IR) history on a post award claim
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance
Step 1
Note: If a customer starts work before a future effective date (FED) the JSA (IB) or ESA (IR) history will need to be corrected.
On the ‘Function Menu’
select ‘Application’ on the toolbar
select ‘Correction’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customers NINO
select the ‘All’ checkbox
select ‘OK’.
If you are taken to the ‘Select Application Version’ screen
select the relevant claim
select ‘OK’. You will be taken to the ‘Applicant Details’ screen
go to Step 2.
If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.
Step 2
On the ‘Applicant Details’ screen
select ‘Inc1’ on the toolbar. You will be taken to the ‘Income Details’ screen
select ‘History’ on the toolbar
select ‘IS’ or ‘JSA’, as appropriate from the options available
select ‘History’. The ‘History’ screen will display
select ‘Delete’
when a warning message displays, select ‘Yes’
select ‘OK’. You have corrected the JSA (IB) or ESA (IR) history on the post award claim.