TCM1000254 | How to update the employer’s phone number on pre-award claims

From HM Revenue & Customs · Tax Credits Manual

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

select ‘Application’ on the toolbar
select ‘Capture Current’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customer’s NINO
select ’OK’. You will be taken to the ‘Applicant 1’ screen
select ‘Wk1’ on the toolbar. You will be taken to the ‘Work - Applicant 1’ screen

Note: If you need to update the employer’s phone number for claimant 2, select ‘Wk2’ rather than ‘Wk1’ on the toolbar.

enter the employer’s phone number in the ‘Telephone Number’ field
select ‘Sm’ on the toolbar. You will be taken to the ‘Summary Information’ screen
select ‘OK’. You have updated the employer’s phone number.