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TCM1000110 | How to refer a case to the Manual Payments Team

From HM Revenue & Customs · Tax Credits Manual

Step 1

Complete the Manual Payment referral form, from SEES

Note: this is the only referral form that should be used

  • complete each box with the required details

  • in the address box mark for the attention of the Manual Payments Team

  • state that the claim is eligible for restore and the customer was previously on manual payments

  • email the Manual payment referral formto the Manual Payments Team.

Note: You will need to obtain the email address relevant to your area.