SolvedTCM1000380 | How to amend the Connexions end date
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
select ‘Application’ on the toolbar
select the ‘Change of Circumstances’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customer’s NINO
select the ‘latest’ checkbox
select ‘OK’ You will then be taken to the ‘Change of Circumstances’ function.
If you are taken to the ‘Select Household’ screen
select the relevant claim
select ‘OK’. You will be taken to the ‘Applicant Details’ screen
go to Step 2.
If you are taken to the ‘Select Application’ screen
select the relevant claim
select ‘OK’. You will be taken to the ‘Applicant Details’ screen
go to Step 2.
If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.
Step 2
On the ‘Applicant Details’ screen
select ‘Ch’ on the toolbar menu. You will be taken to the ‘Child Details’ screen
select the child that the change relates to
select ‘Correction’. You will be taken to the ‘Correction Child’ screen
amend the date in the ‘Connexions End‘ date field to the day before the date the child or young person
started paid work of 24 hours weekly
started receiving Income Support, income-based Jobseeker’s Allowance, income-related Employment and Support Allowance, Incapacity Benefit or tax credits in their own right
ceases to be registered with qualifying body
returned to full-time non-advanced education or approved training
select ‘OK’. You will be taken back to the ‘Child Details’ screen
select ‘OK’. You will be taken to the ‘Amend Finish’ screen.
If you are trying to enter a further period of Connexions and the system is not recognising the latest period
To calculate and apply the second period of Connexions you need to carry out the following steps.
apply the start date in the Connexions field and the end date should self populate (take note of the end date that the system self populates)
delete the start and end dates you have entered in the Connexions field for the second period of Connexions
in the FTNAE field you then apply the start date and tick the history tab to amend the include from date of the second period of Connexions, select ‘ok’ in the first box where you applied the start date of the second period of Connexions. You also need to apply an end date to the second period of Connexions with the date populated as above
apply the changes and add a retained household note stating that you have applied the second period of Connexions as FTNAE as a workaround (this note should never be deleted)
Note(This content has been withheld because of exemptions in the Freedom of Information Act 2000) You will need Auth S18 to apply changes if the changes are being backdated to a PY Tax year.