SolvedTCM1000216 | How to check the overpayment amount
From HM Revenue & Customs · Tax Credits Manual
Step 1
On the ‘Function Menu’
select ‘Household’ on the toolbar
select ‘View Overpayment’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customer’s NINO
select the ‘All’ checkbox
select ‘OK’.
If you are taken to the ‘Select Award’ screen
select the relevant award
select ‘OK’. You will be taken to the ‘View Overpayment’ screen
go to Step 2.
If you are taken straight to the ‘View Overpayment’ screen, go to Step 2.
Step 2
On the ‘View Overpayment’ screen
Note: If the ‘Overpayment Signals’ screen displays, select ‘OK’.
the outstanding overpayment amount for CTC and WTC for this award is shown in the ‘Overpayment Summary Latest Amount’ field.