TCM1000016 | How to amend PY and PY-1 income details

From HM Revenue & Customs · Tax Credits Manual

Note: RTI was introduced from April 2014. Income type ‘R’ denotes income has been recorded from RTI.

Step 1

On the ‘Function Menu’

select ‘Application’ on the toolbar
select ‘Correction’ from the options available
select ‘Income’ on the toolbar. You will be taken to the ‘Income’ screen
on the ‘Income’ screen, amend the PY income details with the details provided on the Annual Declaration (AD) that you have just noted in function ‘View S17 Details’ or the details that the customer has provided or the income figure you have determined should be used (using your best judgement)
follow the relevant Changes guidance

Note: Delete any PY and / or PY-1 information from the computer that is not shown on the AD. This will ensure that only the income details declared by the customer on their AD are held on the computer, and the award will therefore be finalised correctly.

select the ‘OK’ button. You will be taken to the ‘Amend Finish’ screen
enter the date the notification of the change was received
enter the source of the change for example telephone or paper
select ‘OK’. The computer will automatically accept the amendment.