TCM1000253 | How to update the employer’s phone number on post award claims

From HM Revenue & Customs · Tax Credits Manual

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

select ‘Application’ on the toolbar
select ‘Correction’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customer’s NINO
select ’OK’. You will be taken to the ‘Applicant Details - Applicant 1’ screen

Note: If the ‘Signals’ screen displays, select ‘OK’.

select ‘Wk1’ on the toolbar. You will be taken to the ‘Work Details - Applicant 1’ screen

Note: If you need to update the employer’s phone number for claimant 2, select ‘Wk2’ rather than ‘Wk1’ on the toolbar.

enter the employer’s phone number in the ‘Tel. No’ field
select ‘OK’. You will be taken to the ‘Amend Finish’ screen
do not complete the ‘Amend Finish’ screen at this point, just return to the guidance you were previously following.