TCM1000294 | How to send manually captured documents to the Document Management Team
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance
Step 1
Link any new correspondence to the documents requested from storage
place the correspondence behind the documents containing barcodes for the same tax year
for each tax year the unmarked barcode must be placed so it is visible at the front of the plastic wallet
each tax year should have one document that has a barcode without a line through it
documents for each customer should be placed in separate wallets for each tax year
Note: If there has been retro work undertaken in one year only, for example 2006-2007, this should be filed under the tax year 2006-2007 even if the retro work was undertaken in 2009-2010. If however there has been retro work done on a number of successive years, for example 2006-2007, 2007-2008 and 2008-2009, these should all be filed together under the latest tax year.
Note: Any of the items retrieved from storage which have been unstapled must be re-stapled.
place the wallets in a polylope along with the completed return slip (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
Note: The return slip can be found on the back of the Transport Work Order sheet printed by Iron Mountain.
send the polylope to the Document Management Team at the above address.