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TCM1000558 | How to ‘Confirm Customer Authority’ on the National Direct Debit System (NDDS)

From HM Revenue & Customs · Tax Credits Manual

Version 1.0

Changes to previous version - new guidance

Step 1

To Confirm Customer Authority

  • select the ‘Customer Authority Confirmed’ checkbox

  • select ‘Check Details’. You will be taken to the ‘Review and Confirm’ screen

  • read the bank details back to the customer to confirm that the details you have entered are correct

If NDDS confirms that the details are valid

  • select ‘Save’, you will be taken to the ‘Create Payment Plan’ screen