SolvedTCM1000111 | How to check the customer’s name or current address in function View Application
From HM Revenue & Customs · Tax Credits Manual
Version 2.0
Changes to previous version - amended guidance
Step 1
On the ‘Function Menu’
select ‘Application’ on the toolbar
select ‘View’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customer’s NINO
select the ‘Latest’ checkbox
select ‘OK’.
If you are taken to the ‘Select Individual’ screen
select the relevant claim
select ‘OK’. You will be taken to the ‘Application Summary’ screen
go to Step 2.
If you are taken to the ‘Select Application’ screen
select the relevant claim
select ‘OK’. You will be taken to the ‘Application Summary’ screen
go to Step 2.
If you are taken straight to the ‘Application Summary’ screen, go to Step 2.
Step 2
On the ‘Application Summary’ screen
the name of the customer is shown in the ‘Applicant 1 Name’ field and, if there are two customers the name of the second customer is shown in the ‘Applicant 2 Name’ field
the customer’s current address is shown in the ‘Applicant 1’ box and, if there are two customers, the current address of the second customer is shown in the ‘Applicant 2’ box.
Note: Select ‘Full Address’ for details of the customer’s full address.