SolvedTCM1000510 | How to check if the customers address is RLS
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu’
select ‘Application’ on the toolbar
select ‘Correction’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customer’s NINO
select the relevant checkbox
select ‘OK’.
If you are taken to the ‘Select Application’ screen
select the relevant claim
select ‘OK’. You will be taken to the ‘Applicant Details’ screen
go to Step 2.
If you are taken to the ‘Select Application Version’ screen
select the relevant claim version
select ‘OK’. You will be taken to the ‘Applicant Details’ screen
go to Step 2.
If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.
Step 2
On the ‘Applicant Details’ screen
Note: If the ‘Signals’ screen displays, select ‘OK’.
select ‘Address’. You will be taken to the ‘Address Change’ screen
the customer’s address will be RLS if the ‘RLS’ checkbox is selected.