SolvedTCM1000195 | How to identify which awards can be included in the IVA calculation
From HM Revenue & Customs · Tax Credits Manual
Version 3.0
Changes to previous version - amended guidance. New action and referral route for unfinalised cases.
Step 1
Note: Repeat the following action for each award period that ends before the IVA was set up.
If you need to identify if an award period can be included in the IVA calculation, go to Step 5.
If you need to identify if a Statement of Account (SOA) can be included in the IVA calculation
on the ‘Function Menu’
select ‘Award’ on the toolbar
select ‘View’ from the options available. You will be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select the ‘All’ checkbox
select ‘OK’. You will be taken to the ‘Select Award’ screen
identify all the years that have an SOA shown in the ‘Award Type’ column
check the date in the ‘Issue Date’ column for each SOA
check for any SOA without a date in the ‘Issue Date’ column
go to Step 2.
Step 2
If there is a date in the ‘Issue Date’ column for an SOA and the date is on or before the IVA date
this award period can be included in the IVA calculation
make a note of the issue date on the IVA worksheet.
If there is a date in the ‘Issue Date’ column for an SOA and the date is after the IVA date, this award period can’t be included in the IVA calculation.
If there is an SOA without a date in the ‘Issue Date’ column, go to Step 3.
Step 3
Go to the ‘Function Menu’
select ‘Household’ on the toolbar
select ‘View Overpayment’ from the options available. You will be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select the ‘Period’ checkbox and enter the relevant tax year which the SOA relates to
select ‘OK’.
If you’re taken to the ‘View Overpayment’ screen, go to Step 4.
If you receive the message ‘No overpayment details found’, this award period can’t be included in the IVA calculation.
Step 4
On the ‘View Overpayment’ screen
select ‘Details’. You will be taken to the ‘View Overpayment - Direct’ screen
check the issue date in the ‘Notice To Pay’ field
Note: It doesn’t matter if there isn’t an issue date for both customers.
subtract 30 days from the date in the ‘Notice To Pay’ field
note this date.
If the date you noted is on or before the IVA date
this award period can be included in the IVA calculation
make a note of the date on the IVA worksheet.
If the date you noted is after the IVA date, this award period can’t be included in the IVA calculation.
Step 5
On the ‘Function Menu’
select ‘Award’ on the toolbar
select ‘View’ from the options available. You will be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select the ‘All’ checkbox
select ‘OK’. You will be taken to the ‘Select Award’ screen
identify all award periods with a finalised award shown in the ‘Award Type’ column
Note: A finalised award is one with ‘Final Act’, ‘Final As Act’ or ‘Final Man’ in the ‘Award Type’ column. ‘Final Est’ isn’t classed as a finalised award.
identify any award periods that don’t show as finalised in the ‘Award Type’ column.
If all the award periods have been finalised, go to Step 6.
If any of the award periods haven’t been finalised, go to Step 7.
Step 6
On the ‘Select Award’ screen
check the date in the ‘Issue Date’ column for each finalised award
check for any finalised awards without a date in the ‘Issue Date’ column.
If there is a date in the ‘Issue Date’ column for a finalised award, go to Step 9.
If there isn’t a date in the ‘Issue Date’ column for a finalised award, go to Step 10.
Step 7
On the ‘Select Award’ screen
select the un-finalised award
select ‘OK’. You will be taken to the ‘Award Summary’ screen
check if ‘Terminated’ or ‘ceased’ is shown in the ‘Award Status’ field.
If ‘Terminated’ or ‘ceased’ is shown in the ‘Award Status’ field, go to Step 8.
If ‘Terminated’ or ‘ceased’ isn’t shown in the ‘Award Status’ field
complete the IVA referral sheet and send details by email to S17 Previous Unfinalised Years, Mailbox (B&C TCO) (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
bf case papers until you receive confirmation renewals action has been completed before continuing with your action.
Note: When sending customer, staff or process data to another individual or team, make sure you follow the latest data security guidelines or contact the Data Guardian / Data Security Team for advice.
Note: Award periods relating to previous year (PY) where the 2nd Specified Date (31 January) hasn’t passed shouldn’t be referred or(This content has been withheld because of exemptions in the Freedom of Information Act 2000) included in the IVA calculation.
Step 8
On the ‘Award Summary’ screen
select ‘View Calculation’. You will be taken to the ‘View Calculation’ screen
check that the date in the ‘Version Dated’ field is on or before the IVA date.
If the date in the ‘Version Dated’ field is on or before the IVA date
this award period can be included in the IVA calculation
make a note of the version date on the IVA worksheet.
If the date in the ‘Version Dated’ field is after the IVA date, this award period can’t be included in the IVA calculation.
Step 9
On the ‘Select Award’ screen
select the finalised award
select ‘OK’. You will be taken to the ‘Award Summary’ screen
select ‘View Calculation’. You will be taken to the ‘View Calculation’ screen
check that the date in the ‘Version Dated’ field is on or before the IVA date.
Note: If an award period has been finalised on or before the IVA date but has then been legally re-finalised after the IVA date, include the finalised award period and any overpayment arising on or before the IVA date in the IVA calculation.
If the date in the ‘Version Dated’ field is on or before the IVA date
this award period can be included in the IVA calculation
make a note of the version date on the IVA worksheet.
If the date in the ‘Version Dated’ field is after the IVA date, this award period can’t be included in the IVA calculation.
Step 10
Go to the ‘Function Menu’
Note: You need to be in the AMBS Authorise S18 or AMBS Maintainer user role for this step.
select ‘Renewal’ on the toolbar
select ‘View S17 Details’ from the options available. You will be taken to the ‘Key entry Data’ screen
enter the customer’s NINO
select the ‘All’ checkbox
select ‘OK’.
If you are taken to the ‘Select Household’ screen
select the relevant claim
select ‘OK’. You will be taken to the ‘Select S17 Period’ screen
go to Step 11.
If you are taken straight to the ‘Select S17 Period’ screen, go to Step 11.
Step 11
On the ‘Select S17 Period’ screen, check to see if ‘Auto renewed’ is shown in the ‘Status’ column.
If ‘Auto renewed’ is shown in the ‘Status’ column, go to Step 12.
If ‘Auto renewed’ isn’t shown in the ‘Status’ column, go to Step 13.
Step 12
On the ‘Select S17 Period’ screen
select the relevant award period
select ‘OK’. You will be taken to the ‘View S17 Current Position’ screen
select ‘Details’. You will be taken to the ‘View Section 17 - Declaration Details’ screen
check the 1st Specified Date (1SD) in the ‘Specified Dates’ field.
If the 1SD is on or before the IVA date
this award period can be included in the IVA calculation
make a note of the 1SD on the IVA worksheet.
If the 1SD is after the IVA date, this award period can’t be included in the IVA calculation.
Step 13
Go to the ‘Function Menu’
select ‘Household’ on the toolbar
select ‘View Notes’ from the options available. You will be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select the relevant checkbox
select ‘OK’. You will be taken to the ‘View Household Notes’ screen
check whether there is a message to indicate that a manual award notice has been issued.
If a manual award notice hasn’t been issued
note this, as one will have to be issued later
go to Step 14.
If a manual award notice has been issued, go to Step 14.
Step 14
Go to the ‘Function Menu’
select ‘Award’ on the toolbar
select ‘View’ from the options available. You will be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select the ‘All’ checkbox
select ‘OK’.
If you are taken to the ‘Select Award’ screen
select the relevant award period
select ‘OK’. You will be taken to the ‘Award Summary’ screen
go to Step 15.
If you are taken straight to the ‘Award Summary’ screen, go to Step 15.
Step 15
On the ‘Award Summary’ screen
select ‘View Calculation’. You will be taken to the ‘View Calculation’ screen
check the date in the ‘Version Dated’ field.
If the date in the ‘Version Dated’ field is on or before the IVA date
this award period can be included in the IVA calculation
make a note of the version date on the IVA worksheet.
If the date in the ‘Version Dated’ field is after the IVA date, this award period can’t be included in the IVA calculation.