TCM1000601 | How to check if the unfinalised work list entry is a single or multi-entry work item
From HM Revenue & Customs · Tax Credits Manual
Step 1
On the ‘Function Menu’
select ‘Worklists’ on the toolbar
select ‘Maintain’ from the options available
you will be taken to the ‘Maintain Worklist’ screen
select ‘Unfinalised In Year S17’ from the ‘Worklist Type’ field
select the relevant MU from the ‘Management Unit’ field. All the work items for that MU and work list will be shown
Note: Your manager will be able to provide you with the relevant MU number
select ‘Details’
you will be taken to the ‘Worklist Entry Details’ screen
check the ‘Reason’ field to establish the reason for the work list item
If there are two or more different reasons shown, the work item is multi entry.
If there is only one reason shown, the work item is single entry.