TCM1000504 | How to use Internal Caller Verification
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance.
Step 1
Select ‘Start’ at the bottom left on your desktop screen
select ‘All Programs’
select ‘Microsoft Office’
select ‘Microsoft Office Excel 2003’
select ‘SEES’ on the toolbar
select ‘Internal Caller Verification’ from the options available
select ‘Your Validation Code Number’. You will be taken to a screen containing your unique code number for the call you are about to make
offer the call recipient your validation code using the phonetic explanation - for example, if your validation code was 1230LF, you would quote it as One, Two, Three, Zero, L for Lima, F for Foxtrot
when the caller has verified your validation code, the screen containing the code will automatically close
continue with your call.