SolvedTCM1000117 | How to check which signals are set
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance
Step 1
If you are checking if an inhibit signal is set, go to step 2 {#}
If you are not checking the inhibit signal
On the ‘Function Menu’
select ‘Household’ on the toolbar
select ‘View Claim Summary’ from the options available. You will be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select ‘OK’.
If you are taken to the ‘Select Individual’ screen
select the relevant claim
select ‘OK’.
If you are taken to the ‘Select Application’ screen
select the relevant claim
select ‘OK’.
If you are taken to the ‘Select Award’ screen
select the appropriate award period
select ‘OK’. You will be taken to the ‘View Claim Summary - Signals’ screen
Note: A tick in the box indicates that the signal is set.
make a note of the signals that are set.
Step 2 {#} {.filledcircle}
On the ‘Function Menu’
select ‘Renewal’ on the toolbar
select ‘Manage Finalisation’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
Note: When this screen is first displayed, the ‘Period’ checkbox will be automatically populated and should not be changed.
enter the customer’s NINO
enter the relevant tax year in the ‘Period Dates’ field
select ‘OK’.
If you are taken to the ‘Select Household’ screen
select the relevant household
select ‘OK’. You will be taken to the ‘Manage Finalisation’ screen
If you are taken to the ‘Select Tax Credit Period’ screen
select the relevant period
select ‘OK’. You will be taken to the ‘Manage Finalisation’ screen
If you are taken straight to the ‘Manage Finalisation’ screen
select ‘Continue. You will be taken to the ‘Finalisation Details’ screen
check the tickbox under Inhibit Finalisation to see if Inhibit signal is set