TCM1000564 | How to record a Tribunal decision 'Appeal Adjourned' in function Maintain Appeal

From HM Revenue & Customs · Tax Credits Manual

On the ‘Function Menu’

select ‘Application’ on the toolbar
select ‘Maintain Appeal’ from the options available. You will be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select ‘OK’.

If you are taken to the ‘Select Application’ screen

select the appropriate claim version the customer has appealed against by highlighting the entry and selecting ‘OK’. You will be taken to the ‘Select Award’ screen
select the award version the customer has appealed against by highlighting the appropriate entry and selecting ‘OK’. You will be taken to the ‘Maintain Appeal’ screen. It will appear with an ‘O’ for Open or a ‘C’ for Closed. You will be taken to the ‘Maintain Appeal’ screen
select the status ‘Adjourned’ from the ‘Appeal Status’ drop down menu
enter the date the supplementary response was sent, in the ‘Date Sent For Listing’ field.

If you are not taken to the ‘Select Application’ screen

select the award version the customer has appealed against by highlighting the appropriate entry and selecting ‘OK’. You will be taken to the ‘Maintain Appeal’ screen. It will appear with an ‘O’ for Open or a ‘C’ for Closed. You will be taken to the ‘Maintain Appeal’ screen
select the status ‘Adjourned’ from the ‘Appeal Status’ drop down menu
enter the date the supplementary response was sent, in the ‘Date Sent For Listing’ field.