SolvedTCM1000123 | How to check for an Unprocessed S17 work list item
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function’ Menu
select ‘Worklist’ on the toolbar
select ‘View Linked Work Items’ from the options available
enter the customer’s NINO
select ‘OK’.
If you’re taken to the ‘Select Household’ screen
select the relevant claim
select ‘OK’.
If an ‘Unprocessed S17’ work list item does display, make a note of the MU number.
If an ‘Unprocessed S17’ work list item doesn’t display, there isn’t an ‘Unprocessed S17’ work list item.