SolvedTCM1000434 | How to check which payment method has been used
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu’
select ‘Household’ on the toolbar
select ‘View Account’ from the options available. You will be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select the ‘All’ checkbox
select the ‘Payment Schedule’ checkbox
select ‘OK’.
If you’re taken to the ‘Select Award’ screen
select the relevant award
select ‘OK’. You will be taken to the ‘View Direct Payment Schedule’ screen
go to Step 2.
If you’re taken straight to the ‘View Direct Payment Schedule’ screen, go to Step 2.
Step 2
On the ‘View Direct Payment Schedule’ screen, note the payment method from the ‘Payment Method’ column. This is the method we have used to pay the customer their tax credits.