SolvedTCM1000107 | How to access the Manage Verification Failures screen from the Verification Failures work list
From HM Revenue & Customs · Tax Credits Manual
Step 1
On the ‘Verification Failures’ work list
select the relevant work list item
select ‘File’ on the toolbar
select ‘Next Function’ from the options available. You will be taken to the ‘Work Management - Select Next Function’ screen
select ‘Manage Ver Failures’
select ‘OK’. You will be taken to the ‘Manage Verification Failures’ screen
on this screen you can find
customer names and NINOs
decision status in the ‘Decision Status’ field
any compliance information in the ‘Compliance Information’ box
types of verification failures.