SolvedTCM1000118 | How to find the status of a claim using function View Claim Summary
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
select ‘Household’ on the toolbar
select ‘View Claim Summary’ from the options available. You will be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select ‘OK’.
If you are taken to the ‘Select Individual’ screen
select the relevant claim
select ‘OK’.
If you are taken to the ‘Select Application’ screen
select the relevant claim
select ‘OK’.
If you are taken to the ‘Select Award’ screen
select the relevant award period
select ‘OK’.
If you are taken to the ‘View Claim Summary - Signals’ screen
select ‘Cancel’. You will be taken to the ‘View Claim Summary - Initial’ screen
note the entry in the ‘Apn Status’ field.