TCM1000042 | How to establish the SOA issue date

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

• select ‘Award’ on the toolbar

• select ‘View’ from the options available. You will be taken to the ‘Key Entry Data’ screen

• enter the customer’s NINO

• select the ‘All’ checkbox

• select ‘OK’. You will be taken to ‘Select Award’ screen

• identify the date the first SOA was issued following 1SD

• make a note of this date.