SolvedTCM1000105 | How to check if the RLS signal has been set
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
select ‘Award’ on the toolbar
select ‘View’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customer’s NINO
select the relevant checkbox
select ‘OK’.
If you are taken to the ‘Select Household’ screen
select the relevant household
select ‘OK’. You will be taken to the ‘Select Award’ screen
go to Step 2.
If you are taken straight to the ‘Select Award’ screen, go to Step 2.
Step 2
On the ‘Select Award’ screen
select the relevant award
select ‘OK’. You will be taken to the ‘Award Summary - Sterling’ screen
in the ‘Signals’ field, check the ‘RLS App 1’ and ‘RLS App 2’ checkboxes for a tick. A tick in these checkboxes indicates the address is marked as RLS for that particular customer.