TCM1000431 | How to check the received date of a pre-award claim from a Verification Failures work list

From HM Revenue & Customs · Tax Credits Manual

Version 1.0

Changes to previous version - new guidance.

Step 1

If you’re on the ‘Maintain Worklist’ screen, go to Step 2.

If you’re on any other screen of a work list claim

select ‘Cancel’ until you get back to the ‘Manage Verification Failures’ screen
when the message ‘This application will not be re-submitted for processing and changes made on this window won’t be saved. Do you wish to proceed? displays
select ‘Yes’. You’ll be taken to the ‘Maintain Worklist’ screen
go to Step 2.

On the ‘Maintain Worklist’ screen

select the work list item you’re working
select ‘File’ on the toolbar
select ‘Next Function’ from the options available. You’ll be taken to the ‘Select Next Function’ screen
select ‘View Application’ from the options available
select ‘OK’. You’ll be taken to the ‘Application Summary’ screen
the received date is shown in the ‘Application’ field.