TCM1000196 | How to find the remission class

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

• select ‘Household’ on the toolbar

• select ‘View Account’ from the options available. You will be taken to the ‘Key Entry Data’ screen

• enter the customer’s NINO

• select the ‘All’ checkbox

• select ‘OK’.

If you are taken to the ‘Select Award’ screen

• select the relevant award period

• select ‘OK’. You will be taken to the ‘View Award Period Summary’ screen

• go to Step 2.

If you are taken straight to the ‘View Award Period Summary’ screen, go to Step 2.

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Step 2

On the ‘View Award Period Summary’ screen

• select ‘Postings’. You will be taken to the ‘View Award Period Postings’ screen

• select the manual remission with ‘Manual Remission (Non-Recoverable for CTC / WTC)’ shown in the ‘Description’ column

• select ‘OK’. You will be taken to the ‘View Remission Details’ screen
  Note: If the ‘OK’ button is greyed out you will need to check you are in the correct maintainer (O/P Rec maintainer).

• the remission class that has been used for the manual remission will be shown in the ‘Class of Remission’ field.