SolvedTCM1000121 | How to determine which customer to re-issue an S17 notice to
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
select ‘Renewal’ on the toolbar
select ‘View S17 Details’ from the options available. You will be taken to the ‘Key Entry Data - Renewals’ screen
enter the customer’s NINO
select ‘OK’. You will be taken to the ‘Select S17 Period’ screen
select the period you are working on
select ‘OK’. You will be taken to the ‘View Section 17 - Current Position’ screen
Note: If you are taken to the ‘View S17 - Current Signals’ screen, select ‘Cancel’.
select ‘Details’ under the ‘S17 Notices’ box
make a note which customer it applies to.