SolvedTCM1000128 | How to check if award ended due to death of customer or partner
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
select ‘Application’ on the toolbar
select ‘Correction’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
enter the customer’s NINO
select the relevant checkbox
select ‘OK’.
If you are taken to the ‘Select Individual’ screen
select the relevant claim
select ‘OK’. You will be taken to the ‘Applicant Details’ screen
go to Step 2.
If you are taken to the ‘Select Application’ screen
select the relevant claim
select ‘OK’. You will be taken to the ‘Applicant Details’ screen
go to Step 2.
If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.
Step 2
On the ‘Applicant Details’ screen
select ‘Household’ on the toolbar
select ‘Details’ from the options available. The ‘Household Details’ screen will display
the following will be shown if the award has ended due to the death of the customer or their partner
a date in the ‘Household End Date’ field
‘Death of an Applicant’ in the ‘Household End Reason’ field.
Note: You must not make any changes in the ‘Household Details’ screen. When you have finished checking whether the award has ended due to the death of the customer or their partner, select ‘Cancel’.