SolvedTCM1000466 | How to check if a claim has been restored in function View S17 Details
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu’
select ‘Renewal’ on the toolbar
select ‘View S17 Details’ from the options available. You’ll be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select ‘OK’.
If you’re taken to the ‘Select Household’ screen
select the relevant household
select ‘OK’. You will be taken to the ‘View S17 - Current Position’ screen
go to Step 2.
If you’re taken to the ‘Select S17 Period’ screen
select the relevant award
select ‘OK’. You will be taken to the ‘View S17 - Current Position’ screen
go to Step 2.
If you are taken straight to the ‘View S17 - Current Position’ screen, go to Step 2.
Step 2
On the ‘View S17 - Current Position’ screen, make a note of the status of the award.