TCM1000371 | How to complete form DCI1

Step 1

Complete the following details in the top section of the form called ‘Originating office details’

• your name in the ‘Contact name’ box

• your telephone number in the ‘Full phone number’ box

• your office details in the ‘Office code and full office address’ box

• ‘Tax Credits’ in the ‘Benefit type’ box
  Note: Do not enter anything in the ‘Housing benefit signature’ box.
  then, complete the following details for the customer who does not have a NINO in Part 1 of the ‘Customer details’ section

  • customer’s surname

  • customer’s first name and other names

  • customer’s full address and post code

  • customer’s telephone number

  • customer’s date of birth

• tick the ‘Entitled to benefit’ box

• tick the appropriate ‘Male’ or ‘Female’ box.
  Note: In the ‘Additional information’ box, provide as much information as possible to help DWP/ Department for Communities (DfC) make their decision. For example, ‘Paperwork seen advising limited leave to remain - no recourse to public funds’.
  Note: If the customer without a NINO has a partner on the claim, take the following action in the ‘Additional Information’ box.

  • enter the partners details, even though you may be completing a separate form DCI1 for the partner to obtain a NINO

  • make sure you state whether this person already has a NINO and provide any other information that may help DWP/DfC make their decision.