SolvedTCM1000453 | How to close an appeal
From HM Revenue & Customs · Tax Credits Manual
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu’
select ‘Application’ on the toolbar
select ’Maintain Appeal’ from the options available. You’ll be taken to the ‘Key Entry Data’ screen
enter the customer’s NINO
select ‘OK’. You’ll be taken to the ‘Select Award’ screen
select the award with an open appeal
Note: This will be the award with an ’O’ in the ‘Appeals’ column.
select ‘OK’. You’ll be taken to the ‘Maintain Appeal’ screen
select ‘Closed’ in the ‘Appeal status’ field
select ‘OK’. The appeal is now closed.